Why Work With Auckland Estates

Established in 1983, Auckland Estates have grown to become one of the area’s most trusted and capable property firms.
Our expertise extends far beyond residential sales and lettings , we now manage an expanding portfolio of developments of every type and scale, from mansion blocks and new-build schemes to complex multi-tenure estates.

Our experience covers:

  • Residential block and estate management
  • Mixed-use and commercial developments
  • New build and developer handovers
  • RMC and RTM company administration
  • Enfranchisement and complex leases
  • Multi-schedule and multi-phase service charges
  • Centralised plant systems and complex heating networks
  • Supervision of major works projects
  • Section 20 consultation and contractor oversight

We are a property management company that embodies a family ethos and community spirit in our office, across our developments, and within our wider network. Our directors and managers are experienced professionals who care deeply about standards, communication, and the people we represent.

If you’re thinking about switching managing agents, we’d be happy to discuss your requirements with no obligation.

Our Vision and Mission

  • Our Vision
    To help raise the standard of property management by focusing on education, empathy, and engagement, creating developments that are well-run, compliant, and enjoyable places to live.
  • Our Mission
    To deliver exceptional property management by experts who truly understand property and people.

Collaboration: Everyone on the Same Page

Good management depends on cooperation.
We work closely with clients, developers, housing associations and contractors to make sure expectations are aligned and outcomes are clear. That means transparent reporting, open dialogue, and consistent communication.
Every hour we spend managing your development represents a return on your investment in us.

Health & Safety: Keeping You and Your Investment Safe

There has never been greater scrutiny over health and safety in property management, and we take that responsibility seriously.
We ensure full compliance with all legislation, including the Building Safety Act 2022, Fire Safety Regulations 2022, and Health and Safety at Work Act 1974 and maintain rigorous inspection and documentation schedules.

All developments managed by Auckland Estates undergo regular risk assessments, fire safety audits, lift inspections, electrical testing and asbestos reviews.
We act promptly on recommendations, arranging remedial work without delay, and providing detailed records to freeholders and directors.

Your safety – and the protection of your asset will always be our priority.

Financial Management: In Control of Your Money

Our financial management is precise, transparent and fully compliant.
We handle all income and expenditure with care, producing service charge budgets, maintaining separate trust accounts, and delivering detailed reports to leaseholders and directors.

Services include:

  • Annual service charge budgeting and forecasting
  • Reserve and sinking fund management
  • Rigorous arrears control and credit procedures
  • Year-end accounts in compliance with RICS Residential Management Code
  • Independent accounting and audit coordination

We believe that clarity builds confidence- so you’ll always know how your money is being managed.

Contractor Management: Using the Right Tools for the Right Job

“You wouldn’t use a hammer to crack a nut” And the same applies to property management.
We carefully select contractors based on skill, reliability, and value for money.
Our long-standing relationships ensure that when an issue arises, it’s dealt with efficiently and correctly, with minimal disruption to residents.

We handle:

  • Routine maintenance and cleaning
  • Gardening and grounds management
  • Repairs, redecorations and cyclical works
  • Tendering and supervision of major projects
  • Planned maintenance scheduling

Every instruction is authorised, tracked, and reported, ensuring accountability at every stage.

Insurance Services: We’ve Got You Covered

We work with leading insurers to make sure every building in our care is adequately and competitively insured.
Our insurance services are regulated by the Financial Conduct Authority and cover:

  • Buildings Insurance
  • Engineering Insurance
  • Directors’ & Officers’ Liability
  • Employers’ Liability
  • Leasehold Valuation Tribunal cover
  • Insurance Claims Handling

We also conduct insurance reinstatement cost assessments to verify that every building is insured at its correct market value, protecting you against underinsurance and unnecessary risk.

When claims arise, we handle the process from start to finish, liaising with brokers, contractors and loss adjusters to resolve matters quickly and efficiently.

Long-Term Planning: Securing the Future

Effective block management is about thinking ahead.
We prepare long-term maintenance and financial plans to ensure developments are sustainable, well-funded, and future-proofed.

We help our clients build reserve and sinking funds that cover future capital works, such as roof replacements, external redecorations, or lift refurbishments, reducing the financial shock of large one-off bills.

A clear long-term plan allows residents to anticipate when major works will occur and ensures that new buyers see a well-managed, well-funded building, improving both satisfaction and value.

Unrivalled Expertise Under One Roof

The difference between good block management and great block management is expertise.
At Auckland Estates, our team combines decades of practical experience with specialist technical knowledge.

Working with in-house and partner chartered surveyors, we can assist with:

  • Building defect identification
  • Health & Safety compliance
  • Specification and supervision of major works
  • Section 20 consultation
  • Long-term maintenance planning
  • Schedules of dilapidations
  • Utility and amenity management

This technical support enables us to add measurable value, reducing costs, ensuring compliance, and protecting your investment.

Planning for the Future: The Small Details That Make the Big Difference

Often, it’s not the major works that cause frustration, but the small oversights that affect daily living.

We pay attention to the finer details, from utility billing to the cleanliness of communal areas,  ensuring every development we manage is both functional and pleasant to live in.

Our team oversee:

  • Utility system maintenance and accurate billing
  • Management of car parks, bin stores and communal spaces
  • Drainage, lighting and amenity maintenance
  • Ongoing review of building efficiency and sustainability

Because we care about where people live, we make sure every detail contributes to a well-run, stress-free environment.

Raising Industry Standards

Everything we do reflects who we are.
We continuously review and improve our practices to meet and often exceed industry standards, helping to drive positive change across the property management sector.

We are committed to professionalism, transparency and improvement – values that guide every decision we make.

Let’s Talk

If you’re a Freeholder, Developer, RMC Director or Leaseholder looking for reliable, transparent and forward-thinking block management, we’d be delighted to help.
Speak with our management department today to arrange a no-obligation consultation.

📞 01707 664 400
📩 blockmanagement@aucklandestates.com